The result is a lot of wasted time, energy, and increasing frustration. And whatever they are doing they aren't communicating this effectively to their tech support channels. Has nothing to do with me, my PC, my browser. It's not getting the 'Authorization' step done so it gets locked on attempting to load the content. My take is that something is happening with the back-end content server process.

Progress wheel on 'Loading' gets stuck at 85% and nothing happens after that. But now it is missing the last step of 'Authorizing'. Push 'Play' icon->Loading->Authorizing->content is streaming. Sequence to play normally goes like this: On my PC, have always used Chrome browser to stream. In the Android app, the streaming sequence goes like this: Push 'Play' icon->Loading->Authorizing->content is streaming. Some observations about the phone app and PC interfaces. Support chat via Twitter took me through a few more diagnostic 'here, try this' steps, but couldn't get it to work. Usually clearing cookies and cache does the trick, but not this time. Went through all the recommended troubleshooting/repair steps-clearing browser cookies & cache, uninstalling/re-installing DirecTV Player (VideoGuard 13.0), but none of that worked. That app was recently updated to look more like the DirecTV Stream-the icon for the app now looks like the Stream icon. I can stream from the app on my Galaxy S8 phone (Android) just fine.

Was working fine on 9/7/21, but now the DirecTV player is getting stuck on 'Loading' and the progress wheel makes it to 85% and just stops there. As of 9/8/21, I can no longer stream content, live or on-demand, on my PC.

Fakeflashtest stuck at 85